Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Guildhall Surgery


Pretty good

Appointment to see the doctor this morning has been no problem to get and I've seen a very good GP. There is little continuity but every doctor I've seen has been good so it's not been an issue. Reception staff deal with things quickly and are so polite. I have had issues with my prescriptions with wrong medication and at the wrong strength too. It would help if it was possible to pick up 2 months supply of tablets rather than just the one.