Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Guildhall Surgery


Not impressed

Finding it very difficult to get to see a GP you just get given appointments with other staff or phone calls with them. Often staff will just say you are seeing x but not give their full name or whether they are a doctor nurse or paramedic. It always appears very empty when you do attend the surgery which can't be right.