Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Guildhall Surgery


Really good

I was fourth in the queue on the phone today but it's never anything bad when I call. They are very good getting the children seen on the same day if necessary. The staff are all very friendly and the GPs do seem to care and if they need to they are happy to refer.