Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Guildhall Surgery


Good medical treatment

I do think this surgery is good medically, I was recently put on a course of antibiotics, I need to reduce fluid and I get out of breath. The issue isnt the GP surgery its the onward referral to the hospital, I have been referred to the lung clinic and I phoned the hospital twice to enquire when I would be seen and the person on the phone said it could take up to a year !