Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Guildhall Surgery


Generally okay

I find being asked why I need an appointment by reception intrusive and it would be better if prescriptions were automatic like at Stonehall surgery as it would be less stressful. There are no blood appointments here which means you have to travel to Sudbury and is frustrating.