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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Hadleigh Boxford Group Practice Pharmacy



They never seem to have it all

I give a months notice and I live 4 miles from the surgery, they never seem to have all of my medication ready and they cant always even find it, Its not like I am just down the road so it is inconvenient when they can't find it and I have to come back.

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