Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Hardwicke House Practice Group - Hardwicke Surgery


Real issues with medication

It appears there is no auditing of the pharmacy process. I've been given completely the wrong medication on four occasions. You never get any explanation for why the issues are occurring they just say it's been redone. Apart from the cost of the medication that has been wrongly prescribed and then returned its frustrating that there doesn't appear a way for them to find out what is happening and how to prevent it.