Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Hardwicke House Practice Group - Hardwicke Surgery


Pretty good

No issues getting appointments when you do get through to the surgery. I'm going with the flow with the doctor I see and I've found pre arranged appointments easy to get. The GPs I've met have all been good and I've been very pleased with them. There are longer waits on the phone now and I stopped using econsult as I was under the belief that it was an external system I was using and not my surgery so I cancelled the submission I started.