Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Hardwicke House Practice Group - Hardwicke Surgery


Issues with prescription

I requested my prescription through the practice website which is excellent and convenient however when I went to collect it from Tesco (nominated pharmacy confirmed via email) it wasn’t there, I was informed there had been some staffing issues so tried again the next day where it was found that my prescription had been sent to Superdrug instead, leaving me without medication for 2 days, I can survive without mine for two days but someone else might not be able to, this is unacceptable!