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Original feedback for

Hardwicke House Practice Group - Hardwicke Surgery


Unable to book an appointment

I tried ringing the surgery at 8 am, but by then the surgery telephones would not even let you queue. Kept calling back to eventually hear an automated voice saying I was number 60 in the queue! I tried to book using the online form but this does not appear to be available on the Hardwicke site. I guess I will just have to join in again tomorrow morning. I am reasonably confident, but all I can think is what about the more vulnerable people who use the service?