Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Hardwicke House Practice Group - Hardwicke Surgery


Have to wait by the phone

The call backs by docotrs mean I have to be by the phone until they call. It's also more difficult because I have hearing loss and find being on the phone and discussing things more difficult. It would be helpful if they could give a time for the call backs.