Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Hardwicke House Practice Group - Hardwicke Surgery


Not waiting long

You don't always get to see the same doctor but I do try if possible to do that, however, it doesn't affect the care though. The doctors are understanding and the nurses are lovely. I've seen the nurse today for a pre booked appointment, it has been a two week wait for the appointment but generally I've not had to wait long for them and have been very happy.