Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Hardwicke House Practice Group - Hardwicke Surgery


Great staff

It's been fine, even when the phones are busy I've got appointments and the staff are always great. Mainly I get to see the GPs but I do see other members of the team and it doesn't matter at all as they are all great. The only thing that could be improved is the parking but theres not a lot that can be done on that front.