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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Hardwicke House Practice Group - Hardwicke Surgery



Lucky to have the surgery

Ring up and get appointments and get call backs when they say they'll happen. The reception team are lovely, so helpful and will book and combine appointments. We know that we can get appointments when needed. Having a new health centre would be an advantage it must be hard in this old building.

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