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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Hardwicke House Practice Group - Hardwicke Surgery


Difficult to get to see doctor

The appointment system at the surgery is not good. I tried to get an appointment with my husbands GP for 4 weeks time at the GPs request but when I tried to book the receptionist said I couldn't book that far ahead and would need to call in 2 weeks. When I called again I was told no appointments were available. My husband desperately needed to see his doctor as his medication had run out. They did arrange for us to see a different doctor who sorted part of the issue out but he still needed to see his own doctor. I tried again to get an appointment but was told I couldn't book yet for that particular doctor and needed to call back so i explained the issue and arranged for my husband to be seen the next day as an emergency.