Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Hardwicke House Practice Group - Hardwicke Surgery


Works quite well

Generally works quite well but I have used the econsult system after calling the surgery and being told to do one. Unfortunately I was then told by the system that I should speak to my doctor . The system obviously thought I needed to be seen due to the answers I was giving and therefore wouldn't allow me to complete the submission. I then called the surgery but they were unable to help as there were no appointments available so I was advised to call back in the morning. In the end after calling to try and get an appointment it has taken 2 weeks to be seen face to face and get things sorted.