Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Hardwicke House Practice Group - Hardwicke Surgery


All good

I tend to go to the most local surgery to me for convenience. The flu vaccinations have been very proactive this year, they contacted me to say that I was eligible and could be booked in. Everything has been explained well and staff have all been nice but I do feel that some continuity has been lost with the changes introduced and the new staff at the surgery.