Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Hardwicke House Practice Group - Hardwicke Surgery


Very happy

Econsult for me works really well and I've been contacted within the time frames stated, which has resulted in appropriate care and treatment. I did recently try to get through to the dispensary but the phone for some reason kept going back to reception so that was a bit difficult but may be there was a fault or they were busy. The staff are very patient and helpful.