Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Hartismere Place


Care exemplary

I have found the care both of day and night staff has been exemplary and I thank them for all their care. I thank everyone for their care here, from the time that I was admitted to the end of my stay. The food is of a very high standard - sometimes too good! Many thanks for everything.