Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Hartismere Place


Very very good

I enjoyed how friendly staff are to me, I was always treated with respect. Always had plenty to eat and there is always a warming and welcoming feeling given by the home. The gardens are pretty and the home was designed well an all the staff have been so caring and helpful.