Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Haven Health


Miserable receptionist

One particular receptionist each time I see her either at the desk or talks to me on telephone I find her just rude and miserable looking. I called for appointment a couple of Tuesdays ago and got told I could go to the hospital on Saturday. I decided to not take that appointment, so after queueing up this morning I am here for same issue and seeing a Nurse, which is fine. But she is sitting there, still not cracking a smile.