Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Haven Health


Great service, shame about the mess outside.

In these times when we are trying to keep Felixstowe litter free, it would be nice to see some effort made outside the surgery. I understand you are near a school and supermarket, and we have coastal winds, but please, just daily clear the litter.