Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Hawthorn Drive Surgery


Understanding my GP

Normally I visit the surgery to get an emergency appointment in case they ask me questions I cannot understand. The last time I went I took my young daughter who had tummy ache. She was a bit shy because the doctor was male. Next time I will ask for a female if it is a similar issue. I do get a female GP if I ask. As my english improves I find it easier to understand the GP's. Now I don't use language line, if I have a problem understanding I use the dictionary on my phone.