Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Hawthorn Drive Surgery


Poor care. Appointments hard to get and advice sometimes wrong

It's not great. You see a locum doctor and they haven't read the notes. Getting an appointment is difficult and the triage phone back system doesn't always work well. Recently a receptionist read the BP results and thought that it was high so said that my husband should see a nurse. The nurse said there was nothing wrong with the results so it was a waste of an appointment