Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Hayden Chemist, Lowestoft


Poor service and communication.

They switch the phone off so you can't get through to them. Don't chase up supply problem items " due to lack of time". Run out of stock because " too busy to order things". Poor standard of dispensing ( instruction wording and how label stuck on). No professional pride and no good customer service.