Hazeldell Residential Home

We made an Enter and View visit to this service on May 2016. You can download the report in the documents block below. Other reports are available to view on our reports page. Visit http://www.healthwatchsuffolk.co.uk/our-reports-2/

Reviews (3)

Dramatic decline

April 5, 2018
I noticed a real decline in staff morale and quality of care after a change in management. This was once a great home and the residents were receiving excellent care but now because of poor management and being understaffed the service is really suffering.
Anonymous

Worrying levels of care

July 6, 2017
Started off with the best intentions, then something changed within the home, and the level of care, dignity, compassion & record keeping went downhill. We have big concerns which are being addressed by outside organisations.
Anonymous

Excellent Care

June 3, 2016
The staff are very caring and helpful. I have an elderly mother there and she has been so well looked after for 4 years that I have been able to go away knowing that her needs will be met.
Anonymous

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