Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Henderson House Dental Practice


Appointments cancelled

I was called by the practice and told I needed an appointment for a check up but nearer the date. I was then called again and told that the appointment was cancelled. When I asked why I was told that it was because they were only doing private work that day.