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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Henderson House Dental Practice



Spoken to 'like a child', during a check up

The dentist was young, and tried to tell me how to brush my teeth, I’ve not had a scale during my last few check up appointments but offered the hygienist at the cost of £55 for 30 min. Very poor service.

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