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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

High Street Surgery, Lowestoft



Delayed access

Things just seem to be more delayed now. Access difficult to a GP who you end up seeing weeks later once seen/spoken to others first. Just feels they are delaying your access, and I am sure it is for good reason, but when you have a concern, that just makes it worse

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