Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

High Street Surgery, Lowestoft


Ok

You do not now have a consult/ask the practice for help online messaging. Always says fully booked from first thing in morning . On calling the surgery which I detest doing as you also have a very long time wait 30 mins plus I asked the receptionist the above question who told me go to ask the receptionist but guest what same Fully booked , all I want to know is where and how do I leave a message for help from the practice instead of all the options come back fully booked , it gets worse as time goes by to now leave a simple medical message rather then wait ages to speak to someone