Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

High Street Surgery, Lowestoft


Can never seem to get appointment

Ring up at 8 for a appointment that day line was busy after 40 minutes and 100 calls later still couldn't get through so had to go in to try get a appointment and obviously was told no appointments available even though I needed it ASAP for my 1 year old now have to wait for call back may change doctors surgery as this happens all the time