Not seeing who I thought
I am not happy, as I booked to see a GP, yet I arrive today and I am seeing a Nurse Practitioner. I was on the 'phone for 20 minutes, then get here and there is a massive queue. (CDO asked if patient could use the new 'check-in' screen). - I do not know how to use it. The CDO explained the likely steps of using it- questions linked with D.O.B. and initial of Surname