Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

High Street Surgery, Lowestoft


Access into the door

In a wheelchair it can be difficult to get into the building especially when the queue is out the door. All you need is another person in a wheelchair, or someone with a pram coming the other way and you have to back out and start again, which during the winter is a bit horrible.