Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

High Street Surgery, Lowestoft


Heart failure diagnosis

I was diagnosed with heart failure - there was no real information given to me at the time apart from "take these tablets". I only knew about heart failure through my mum so I was aware of the British Heart Foundation and requested some info from them. My initial diagnosis was over the phone, and I then had an appointment the following week to take my blood pressure and be prescribed my meds. It would have been useful to at least have been given a leaflet or something in that appointment. Otherwise I get good care here, good support from the Doctor. A lot of older people may just give up trying to get an appointment though as it's so difficult