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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

High Street Surgery, Lowestoft


Appalling

Trying to get test results for second CT as lump found in the first one. Given different information every time I called. One receptionist even told me that my results where with the doctor and they wouldn’t be put online as the Dr had to speak to me about my results. Was told the Dr would call in next couple of days, still waiting. Went into the surgery Friday evening and was told my results hadn’t come in. I suffer with anxiety & depression and this has made it worse. Practice Manager will be getting a visit Monday morning.