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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

High Street Surgery, Lowestoft



Vigilant and supportive

Found the surgery very supportive and vigilant about my ongoing cancer care with the hospital. My previous surgery refused a blood test for prostrate cancer (another in Lowestoft), because I had no symptoms. I changed to here 3 years ago and requested the test. Immediately this happened and they have been assessing me every since. I go in about every 3 weeks. They are lovely people. So, to clarify, the test did reveal that I needed treatment and if I had stayed at the other surgery, it would have been missed.

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