Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Holbrook & Shotley Surgery - (Holbrook)


Difficult to see preferred GP

Its been difficult when having conversations with reception as I often can't see or speak to my preferred GP at short notice. I was told by my GP that they would need to see me in two weeks but when I tried to book reception couldn't give me an appointment. I really like continuity with my GP but this seems more difficult to maintain.