Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Howard House Surgery


Phone call never came

I have had a number of delays, all starting with when I was waiting on a telephone call appointment that never came back earlier this year. This was over a big health concern where my partner ended up in hospital later on the next day. I wish appointments to be gradually released throughout the day rather than this stress of phoning at 8am.