Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Howard House Surgery


Difficult to access appointments

Gaining access to appointments when you work is very difficult. I was on hold whilst at work and by the time I was 1st in the queue I was called into a work meeting and had to call back later. Never been offered a GP+ appointment.