Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Howard House Surgery


Kind, helpful, excellent level of care

Howard House Surgery is amazing. The reception staff are very helpful and friendly. The quality of care I have received has been fantastic. My doctor, for many years, is always kind, caring and perceptive. The surgery has continued offering an excellent level of care throughout the coronavirus epidemic. Such a valuable service to the community!