Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Howard House Surgery


Recently joined this surgery.

After previous surgery closed. The reception staff are friendly. The quality of care I have received in a short time has been fantastic. Other family members have echoed this response. The doctor, who I have started seeing is kind and caring: heard other GPs in the practice also provide a high standard of care and are professional and personable. Have yet to find fault with this surgery.