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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Howard House Surgery


Receptionist was very rude

I call the surgery as I work in a supported living house and a client had taken medication and spat it out. I was rudely told by the receptionist that it’s common sense just to give another tablet. She was very rude and said she would consult with a colleague on reception then said yes common sense give another tablet. When I asked her name as this is needed for our paperwork she said she and I have asked someone else. I was not rude to this receptionist but found her extremely rude and patronising