Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Howard House Surgery


Very good surgery

The surgery is very good, but I barely use it. I find the only thing I feel they could look at, is the phone system as it is either engaged or you get through. I do not recall being on a 'call waiting' system (although this was explained that this is used here).