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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Howard House Surgery



No blood tests here

Do not know why, but you cannot get blood tests done here. You have to go to the Community hospital. Other surgeries do it in Felixstowe so do not know why ours do not. (HWS CDO was able to explain this after speaking to the PM)

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