Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Howard House Surgery


35 in queue

Rang at 8am on the dot today and there were 35 in front of me, so I can see the demand is high. Working as I do though, makes it difficult to get the 'callback'. I did have to come in, so wish that could have been offered at the start then I could arrange with work