Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Howard House Surgery


Call back puts mind at rest

I like the 'callback' as it puts your mind at rest and some things get resolved without the need to trek down to the surgery. All staff are very lovely on the telephone and face-to-face. They always try to get you a resolution