Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Howard House Surgery


They've always been good to me.

Been with them for years. Attentive and compassionate doctors who try to work with my complex and unusual issues. Doctors get back to you in good time, staff in general are very polite and the prescription lady in particular is great, and goes above and beyond her specific duties. This job is surely stressful as anything but they do excellent work.