Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Howard House Surgery


Unable to book a telephone consult

I was asked to book a telephone consult with the doctor. When I ring I am number 28 in a queue. I ring back several times and eventually get through to be told there’s no more appointments. I ask to be put down for the next day. Sorry I can’t. I have tried to find the e-consult service on the website but can’t. Very very poor service!!!!