Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


I recently had treatment from the dermatology dept

I had a surgical excision on my back under local anaesthetic. The treatment was organised, then cancelled due to a higher priority and immediately rearranged. May I say the organisation, personal treatment and civility I was received by all staff, reception to medical staff was exceptional. Thank you all.