Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ipswich Hospital (Part of the East Suffolk and North Essex NHS Foundation Trust)


First class

I was referred to the hospital by my surgery and was seen with in 2 weeks and then had biopsies and other tests done in 10 days. My surgery was arranged and done all with in the month basically, it was great. The only slight issue was that when I arrived for the operation, expecting to be first on the list, staff weren't even sure if I was on the list and I found this difficult to cope with. They did handle it well and I was operated on but with no family there to support me it was very upsetting.